Answered on: December 29, 2020

Client

Hola, hablas Inglés?

Agent

Yes, we speak several languages.

Client

OK. Do you have a rental car available for today for one day at Playa del Carmen?

Agent

Ah ok. Did you make a search already?

Client

No I did not.

Agent

As the website will show what is available, follow the next instructions:-

Agent

Enter your search criteria ( dates,times,location) and click on SEARCH. At the top of STEP2 (above the individual car photos) is a scrolling left to right car type filter, where you can filter the results by car size, for example 7,8 or 9 seaters or convertibles where they are available. To choose MANUAL or AUTOMATIC use the “TRANSMISSION” filter at the left hand side. Extras, such as GPS , Child Seats or ADDING an ADDITIONAL DRIVER can be reserved at STEP3 under EXTRAS. A credit card is required when the vehicle is collected. If no car photos are displayed, then adjust your date/time as not all locations are open weekends or out of normal business hours. If still no car photos are displayed, no cars are available based on your search criteria. If your pick-up location is not an airport, and you require a vehicle now! enter a time of at least one hour from now, when you search. Whenever possible use a laptop,tablet or PC rather than a mobile to conduct your search. I am here to help you to use the site if you have any questions. If I do not respond in time, please leave your email address so I can answer you later.

Client

Just made a search and see the website show vehicles. So I can choose one and book it online?

Agent

Yes, just proceed and follow the instructions.